FAQ

Preserved roses are 100% real, fresh roses harvested at their peak bloom. Through our proprietary cell fluid replacement technology, their natural beauty, soft texture, and vibrant colors are locked in for 3 to 5 years without the need for water or sunlight.

For our premium collections, we exclusively select Grade-A roses. These are chosen for their superior petal count, full shape, and pristine condition. To create our magnificent 9–10 cm large rose heads, our artisans meticulously reconstruct petals to ensure optimal fullness and a luxurious appearance.

Yes, we offer comprehensive OEM and ODM services. You can customize the rose colors, arrangement styles, and packaging (such as printing your brand logo). We have a complete supply chain to accommodate specific design requests and align perfectly with your brand identity.

Preserved roses are incredibly low-maintenance. To maximize their lifespan (3–5 years), please follow these simple guidelines:

• Keep them away from direct sunlight to prevent color fading.
• Store them in a cool, dry place (ideally 15–25°C or 59–77°F).
• Never water them or expose them to high humidity.
• Avoid direct airflow from air conditioning or strong heating vents.

Absolutely. Please contact our sales team with your company details, and we will send you our latest catalog and a tiered B2B wholesale price list within 24 hours.

Our standard MOQ for wholesale and custom OEM orders is typically 50 to 100 pieces, depending on the specific design and packaging requirements. We are flexible and willing to support growing businesses.

Yes, we highly encourage trial orders for quality assurance. Samples require upfront payment for the items and shipping. This amount is later deducted and fully credited back to you once a bulk order matching the MOQ is completed.

We support secure global transactions including PayPal, bank transfers (T/T), and Alibaba Trade Assurance. For established wholesale partners, flexible payment terms (such as net 30/60 days) can be discussed upon approval.

Production time: To ensure the highest quality, the rose bleaching and decoloration stage realistically requires a standard timeline of 45 days. Following this, final assembly and packaging take 5–10 days for orders under 50 boxes, and 10–20 days for larger wholesale batches.
International delivery: Standard shipping takes 7–14 days, while express options deliver in 4–7 days.

Shipping costs are calculated based on the volumetric weight (DIM weight) of the final packaged order. We partner with major global couriers (DHL, FedEx, UPS) to secure the most competitive wholesale freight rates for our clients.

We utilize highly secure, shock-proof packaging reinforced with foam inserts and corner protectors to ensure safe global delivery. However, if any items arrive damaged, please inspect the package and contact us with photos within 48 hours. We will promptly arrange a replacement or refund for the affected items.